Contact support
Email us at contact@nestorcodecrafters.com. Tell us which iPhone and iOS version you use, your Kapier app version, what you expected, and what happened instead.
Scanning and summaries
If recognition misses text
- Place the page flat in bright, even light.
- Keep the full page inside the camera frame and avoid glare.
- Retake blurred pages before finishing a multi-page scan.
If a local summary is unavailable
Local summaries require a supported Apple Intelligence device and system configuration. Scanning, text recognition, and the local archive can still work when on-device generation is unavailable.
Generated summaries and highlighted items may be wrong. Check important facts against the original document and the relevant authority or professional.
Subscriptions
If an existing purchase does not appear, open the Kapier paywall and choose Restore Purchases. Use the same Apple Account that made the purchase.
Apple manages billing, renewals, cancellations, and refunds. You can manage your App Store subscriptions or read Apple's guidance for requesting a refund.
Privacy and accounts
Kapier can be used in local mode without an account. Connected features are separate choices. Cloud intelligence requires an affirmative choice for one document or an explicit Settings choice for future scans, which you can turn off at any time.
Read the Privacy Policy for data, retention, deletion, and privacy-request details. The Subprocessors page names the services involved when connected features are used.